Privacy Policy


Last updated: 3rd May 2020


This Privacy Policy (together with our Terms and Conditions and any other documents referred to on it) describes how Linguapp ("we", "us", "our") will process any personal data we collect from you, or which you provide to us, in the course of using https://www.linguapp.com/ (the “Website”), our Email notifications and any other existing or future Linguapp services to which you are granted access (the "Service" or “Services”).

It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Linguapp reserves the right to make changes to this Privacy Policy. All changes will be posted on our Website. You can review the most current version of the Privacy Policy at any time here. Your continued use of the Service or the Website after any such changes have been made constitutes your acceptance of the new Privacy Policy.

By providing us with your personal data when using the Services, you consent to the processing of your personal data as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services.


1. Reasons For Data Collection

In order for the Services to work effectively and to constantly improve, we will be collecting different kinds of information from you. These pieces of information will enable us to:


2. Personal Data That We Collect

When you interact with our Website or Email notifications, we collect information that, alone or in combination with other information, could be used to identify you (“Personal Data”).

Personal Data You Give Us. When you sign up for or use the Services, you voluntarily give us certain Personal Data, including your name, email address, password and channel from where you found us, e.g. Facebook, Friend, etc... Other kinds of information provided to us by you consist in: (a) the type contents or interests you desire (e.g. Business, Culture, Traveling, etc.) and subsequent amendments, (b) information concerning your language of preference, (c) information that may help us reply to your Feedback, (d) information collected after a content is completed, (e) comments or concerns if you send us as an e-mail. We may request other type of contact data such as billing address, mailing address, and telephone numbers.

If you register for an account through your social media account (including Facebook and Google Sign-in), you may see which of your friends are using the Services. The information we get from these accounts depends on your settings and the privacy policies of the social media platforms, so please check those policies to understand the privacy practices of those platforms.

If you buy a Linguapp subscription, you may be asked to provide payment information (including payment card number, security code associated with the card, expiry date), to one or more of our payment service providers (please see “Sharing and Disclosure” section below).

When you use the Services, you generate such as feedback data (answering questions after content completion), progress, account settings, reasons of changing account settings or referrals which we will collect and store for use in connection with the Services. In addition, we may collect Personal Data disclosed by you on our forums, blogs and our other areas of the Services to which you can post information and materials.

We may also collect non-Personal Data, such as your time zone or language.

Automatically Collected Data: When you use the Services, the following information is created and automatically logged in our systems:


3. How We Use Data

We use the data we collect, described above:

If you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, we will keep basic data to identify you and prevent further unwanted processing.

We may anonymise, de-identify and/or aggregate the information that we collect and use such anonymised, de-identified and/or aggregated data for commercial, statistical and market research purposes, including sharing it with affiliates and business partners.

For information on your rights under the applicable European Union (“EU”.) law, please see the “Rights under EU Law” section below.


4. Sharing And Disclosure

We may share your Personal Data and other information with certain third parties in the following circumstances:

Finally we may also disclose some information that does not identify you personally and individually, for instance for statistical purposes or to understand usage trends or problems. We therefore reserve the right to use anonymous data for any purpose and disclose anonymous information to third parties in our sole discretion.


5. Data Retention

We will keep your Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.


6. Update Your Information

If you need to change or correct your Personal Data, or wish to have it deleted from our systems, you may do so yourself via your user settings.


7. California Privacy Disclosures

We may use cookies or other technologies on our Website or Apps that collect information about your browsing activities over time and across different websites following your use of the Website or Apps. We may allow third party service providers and other third parties to do the same.

If you would like to request information about third parties that collect Personal Data on our site for direct marketing purposes please contact us to hello@linguapp.com.


8. Rights Under EU Law

Scope. This section provides information on your rights under EU law (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein and Norway).

Data Controller. Linguapp Limited is the data controller for your Personal Data incorporated in England and Wales with registered number 11570634.

Legitimate Interest. “Legitimate interests” means our interests in conducting our business, managing and delivering the best Services to you. This Privacy Policy describes when we process your Personal Data for our legitimate interests, what these interests are and your rights. We will not use your Personal Data for activities where the impact on you overrides our interests, unless we have your consent or those activities are otherwise required or permitted by law.

You may contact us to hello@linguapp.com to exercise your rights.

Changes. We will notify you of changes to the data processing activities described in this Privacy Policy by posting a prominent notice on the Website or the Apps or as otherwise required by law.


9. Publicly Posted Information

This Privacy Policy shall not apply to any information you post to the public areas of the Services. This includes, but is not limited to, comments on the Linguapp blog or public forums. Comments posted to public areas may be viewed, accessed, and used by third parties subject to those parties’ privacy practices and policies.


10. Children

Linguapp does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to Linguapp through the Services please contact us and we will endeavour to delete that information from our databases.


11. International Transfers

Information we collect may be transferred to, stored and/or processed in any country or territory where one or more of our partners or third party service providers (for example, our hosting company) are located or maintain facilities, including destinations outside the European Economic Area (“EEA”). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:


12. Links to Other Websites

The Website and the Apps contain links to other websites not operated or controlled by us (“Third Party Sites”), including social media websites and services. The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of such Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact those sites directly for information on their privacy practices and policies.


13. Security

The security of your personal information is important to us. We will make all reasonable endeavours to prevent the loss, misuse or alteration of your personal information. Linguapp is not responsible for any leak or disclosure of information due to user error or third party accessing Linguapp. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. We cannot guarantee the security of your data and we will notify in case of security breach. We will retain your information for as long as your account is active or as needed to provide you services via the Website or our Services. Once your account has been deleted, we will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer hold your personal information, contact us at hello@linguapp.com.


14. Use Of Cookies And Other Information

Linguapp uses cookies and similar technologies ("Cookies") when you visit the Website and create an account, to authenticate you when you use the service, and to generally improve your experience on the Website and Email notifications. By using the Website, you accept our use of Cookies as set out here. We use these Cookies to collect information about your use of the Website, for example, which areas you use most often and if you receive any error messages. This information helps us improve performance and your user experience and to develop our products and services for you and other users. This information may also be used to help us provide more meaningful and relevant communications to you. We may also collect information about your device and use tools such as an advertising identifier to serve ads to you and to measure the effectiveness of our advertising.

For more information on how we use cookies and the types of cookies we use, please see our Cookie Policy.


15. Contacting You

We may contact you from time to time about Linguapp, including marketing messages relating to Linguapp. We will do this electronically, for example by email.

We may contact you with information about our products and services and those of specially selected parties that may be of interest to you, in line with your marketing contact preferences provided to us either through the Website or by emailing us. All such communications will come from Linguapp.

You may tell us at any time if you do not wish to receive marketing messages from us by contacting us at the email below or by following any instructions we may include in the messages we send to you.


16. Changes To Our Privacy Policy

We may change this Privacy Policy at any time and when we do we will post an updated version on this page. By continuing to use the Website, Email notifications and the Apps or providing us with information after we have posted an updated Privacy Policy you consent to the revised Privacy Policy and practices described in it.


17. Contact Us

If you have any questions about our Privacy Policy or our data practices, please contact us to hello@linguapp.com.